Accessible housing for people with reduced mobility or walking difficulties?
We do not have any accommodation specifically for people in wheelchairs. However some apartments & chalets like N°8 (801), 17 (171) give access to the ground floor of the chalet with only one step.
You have to go through the covered parking lot to get to the reception with an elevator. Then you just have to " roll " on the wooden path of 1,20 m wide to arrive in front of one of the chalets & cross 1 single step to reach the terrace. Here, the bathrooms are with bathtub (shower function + rain head).
Only the room on the first floor of the chalet n° 9 has an adapted bathroom with shower and a similar access. Chalet according to availability of the moment & to be reserved with the required anticipation
Several other lodgings are accessible without taking stairs: Pedestrian path only (Chalets n° 18, N°9, floor of n°19, chalets 14 & 15). It is advisable to indicate this to us at the time of reservation or to ask us.
Do you have a WiFi connection?
There is a free unlimited Wifi connection in each of the accommodations. Then you have to enter the login followed by the password (they are given to you at the reception on the day of your arrival). However, our hotspot does not allow you to download or watch videos properly.
Are linens provided?
Sheets and towels are provided in our 2 packages. In hotel the change is according to the duration of the stay and determined on the spot by the occupants of the rooms for the towels. In aparthotels, an intermediate cleaning is done after 4 nights and a change of linen is done for any stay exceeding one week.
What are the facilities in the apartments?
All the proposed apartments are said to be " equipped and ready to live ". Each apartment generally includes the provision of dishes, basic elements to prepare a simple kitchen (refrigerator-freezer, 2 vitroceramic plates), blankets, pillows... Any additional equipment is notified in the description of the apartment. We can also help out if needed.
Is the kitchen equipped?
All the kitchens are equipped with the necessary: dishes, kitchen utensils and appliances(refrigerator, hotplates, microwave, dishwasher). None of the apartments have a washing machine.
What stores are open on Sunday?
In the resort, all the shops are open on Sundays and 7 days a week. This is the case of the Alp'servit mini-market in the center of the village with a butchery and cheese department. Fresh bread and pastries in addition to the bakery.
Is there a market?
There is a market in La Grave every Thursday morning. It is more extended in the summer, from July 01 to August 20 approximately.
Are there washing machines? How do you do it?
We have a washing and drying service. By handing it in the morning you will get it back the next morning. Otherwise a self-service laundry is located 200 meters from the establishment in the center of the village.
We have bikes, where can we put them?
You can store them in our closed bike room and on your balcony or terrace.
Are barbecues allowed on terraces?
No, because it would bother your neighbors because of the thermal breeze in summer. The only exception is the electric barbecue, which you can take along and use in Panoramic Village.
Do you have baby equipment?
Yes, on request and within the limit of our stock (baby bed paying), loan of baby chair, changing mat, bottle warmer.
Do you offer a breakfast service?
Yes, on request and within the limit of our stock (baby bed paying), loan of baby chair, changing mat, bottle warmer.
Is it possible to print documents?
Yes, for prints not exceeding 2-3 pages (free). An office fee for this purpose is available at the reception desk. Service only from 9:30 a.m. to 12:00 p.m. and from 2:00 p.m. to 6:00 p.m.
Are garbage bags and toilet paper provided?
Yes, including dishwashing liquid and dishwasher detergent.
Any questions?
Our team is at your entire disposal. Do not hesitate to contact us.