Frequently Asked Questions

You have a question ?

We invite you to consult all of our answers to frequently asked questions on accommodation reservations, guarantees and insurance, the various activities planned within Panoramic Village.

BOOKING

Do you have questions about booking and payment?

ARRIVALS & DEPARTURES

How to get to the hotel? At what time to arrive to settle in and at what time should we be free?

ARRIVALS & DEPARTURES

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ON THE SPOT

Are the rooms accessible to people with reduced mobility or having difficulty walking?

ON THE SPOT

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INSURANCE

Do you have cancellation insurance? What risks are covered? How much does it cost ?

INSURANCE

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POOL & SPA

What are the conditions of access to the Spa & sauna? How many people can go there? What are the hours and regulations?

POOL & SPA

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EMERGENCY

What about medical emergencies? In case of serious illness or vital emergency?

EMERGENCY

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Current info

Sanitary Pass:
Not required for the Aparthotel and the Rooms, including breakfast! Only needed for the bar.

Panoramic Village is open
until September 20 for "Ultraraid"
Remember to Book !!